What Sets Us Apart
At Bryd, we are not your every run-of-the-mill implementation shop. Our leadership and delivery team include former Slack and Salesforce leaders, with experts from top "Big 4" consulting practices.
We take the time to deeply understand your business, creating bespoke solutions backed by a robust change management strategy to ensure successful adoption.
With an average failure rate of 87.5% for digital transformations, a dedicated change strategy is crucial when implementing a new technology solution.
Assess
The assessment phase evaluates the current versus future state to identify impacts and opportunities. It involves analysing stakeholders, understanding the affected audience, securing leadership support, and defining clear success metrics and KPIs to measure progress.
Design
In this phase, a detailed Change Plan is developed, including communications, stakeholder engagement, and training. Success metrics and KPIs are defined, and all supporting materials, such as communication tools and surveys, are prepared to ensure smooth implementation.
Deploy
The deployment phase focuses on executing the Change Plan and guiding audiences through key stages: Awareness, Understanding, Acceptance, Adoption, and Ownership. Specialised “hypercare” support ensures immediate assistance and addresses any challenges during the rollout.
Evaluate
Evaluation involves collecting user feedback, monitoring analytics, and refining the approach as needed. Future opportunities are outlined, and the process transitions to a sustained support model to ensure lasting success and ongoing improvement.