How Bryd Helped The Excellence Factory Launch a Slack Community

"Working with Bryd was a game-changer for us, their organized approach, deep understanding of our business needs, and seamless implementation not only met our tight deadlines but set a new standard for what we expect from valued partners."

DéRecco Lynch

The Excellence Factory (TEF) empowers entrepreneurs to bring their business goals to life by connecting them with excellence engineers , resources, and tools for instant impact. They partnered with Bryd, a Slack consultancy, to launch a core component of their business - a Slack community where members can connect with TEF for support, find resources and chat with other members

Why TEF engaged Bryd?

They needed to get Slack up and running in a short period of time to meet their deadlines of launching within 4 weeks. While the founders have been Slack users for a while it was the first time building a Slack platform from scratch so wanted to follow best practices and ensure they were maximising the investment into the platform.

What was the Slack vision statement created for TEF 

At our organisation , we envision Slack as the virtual heartbeat of our dynamic community of entrepreneurs. Our mission is to unite and empower these visionary leaders, and Slack will serve as our digital headquarters, facilitating the exchange of ideas, knowledge, and opportunities to propel their businesses forward. We envision a vibrant ecosystem within Slack, where members can effortlessly connect, collaborate, and support one another in their entrepreneurial journeys. Through Slack, we aim to create a thriving space where innovation thrives, partnerships flourish, and dreams transform into successful ventures, ultimately forging a brighter future for our community of entrepreneurs.

The Bryd approach to launching Slack for TEF

The collaborative approach included daily updates, synchronous/asynchronous communication, and progress tracking in a tagged Slack canvas. TEF appreciated Bryd's organized approach and understanding of their business needs, making customer adoption seamless. 

Bryd implemented multiple solutions such as connecting Slack to tools like HubSpot and Google Suite. They built custom workflows, advocated for a governance structure, and recommended quarterly reviews for channel effectiveness.

Bryd provided templated canvases for members and a Block Kit newsletter template. They configured notifications on member billing status and set up the Slack workspace per requirements. The launch included an Admin/Governance Playbook and end-user support. Bryd offered a roadmap for future enhancements and configured the workspace for external partners with invite links and HubSpot notifications for sign-ups.

Channel strategy involved the initial setup of channels, topics, descriptions, and posting permissions. A finalized Slack Channel Strategy document and Admin Policies for the External Workspace were established. Work on Slack Enablement Workflow and Canvases for TEF Specialists continued. 

Take a look at some examples of the work completed for The Excellence Factory. 👇

The Excellence Factory Workflow Builder

The Challenge

As Oligo scaled, their Slack workspace needed to evolve from a basic setup to Slack Enterprise Grid—ensuring security, efficiency, and seamless collaboration. Their key challenges included:

Business Continuity:  Migrating Slack Connect channels without disrupting mission-critical workflows.

Permission Management:  Streamlining onboarding for internal teams and external collaborators.

Scalability & Security:  Meeting enterprise standards while maintaining a fast, secure collaboration environment.

The Solution

Bryd partnered with Oligo to upgrade and optimize their Slack environment, delivering a tailored, Slack-first approach:

Seamless Migration to Slack Enterprise Grid
✔ Consolidated external shared channels into a
Go-to-Market workspace, simplifying permissions.
✔ Introduced sponsored connections, enabling smooth onboarding for external partners—no paid Slack accounts needed.

Slack-First Communication & Automation
✔ Centralized all project communications in Slack, reducing reliance on email.
✔ Automated key workflows: reminders, action items, project updates, ensuring alignment across teams.
✔ Leveraged Slack Canvas for project management—consolidating timelines, deliverables, and milestones.

Effortless User Access & Permissions
✔ Implemented scalable, role-based permission management, making onboarding seamless.
✔ Enabled real-time updates in Slack channels, improving transparency and decision-making.

The Impact

The transformation delivered measurable gains in efficiency, security, and collaboration.

Seamless Enterprise
Grid Migration

Enhanced scalability and security, ensuring smooth transitions.

Faster Onboarding & Adoption

External collaboration is now frictionless, with Slack adoption reaching 97%.

Increased
Productivity

Automation reduced manual admin work, boosting response and resolution times.

91% Net Promoter Score (NPS)
A testament to user satisfaction
2-3% Non-Slack Users Dropped
Showcasing deep Slack adoption

What’s Next?

Oligo continues to innovate with Bryd, leveraging Slack’s latest capabilities:

Expanding AI Capabilities: Automating call summaries, task tracking, and real-time insights.

Optimizing Knowledge Sharing: Turning Slack threads into searchable knowledge bases.

Testing New Slack Features: Exploring Canvas enhancements, Lists, and more.

With Bryd, Oligo’s Slack workspace isn’t just a tool—it’s a competitive advantage.

The Challenge

As Oligo scaled, their Slack workspace needed to evolve from a basic setup to Slack Enterprise Grid—ensuring security, efficiency, and seamless collaboration. Their key challenges included:

Business Continuity: Migrating Slack Connect channels without disrupting mission-critical workflows.

Permission Management: Streamlining onboarding for internal teams and external collaborators.

Scalability & Security: Meeting enterprise standards while maintaining a fast, secure collaboration environment.

The Solution

Bryd partnered with Oligo to upgrade and optimize their Slack environment, delivering a tailored, Slack-first approach:

1. Seamless Migration to Slack Enterprise Grid

✔ Consolidated external shared channels into a
Go-to-Market workspace
, simplifying permissions.
✔ Introduced sponsored connections, enabling smooth onboarding for external partners—no paid Slack accounts needed.

2. Slack-First Communication & Automation

✔ Centralized all project communications in Slack, reducing reliance on email.
✔ Automated key workflows: reminders, action items, project updates, ensuring alignment across teams.
✔ Leveraged Slack Canvas for project management—consolidating timelines, deliverables, and milestones.

3. Effortless User Access & Permissions

✔ Implemented scalable, role-based permission management, making onboarding seamless.
✔ Enabled real-time updates in Slack channels, improving transparency and decision-making.

Results and Impact

Through Bryd’s innovative solutions, January Capital experienced transformative improvements across their organization:

  • Quantitative Impact
    A 45% increase in public channel usage fostered greater team collaboration, while 90% of employees reported higher satisfaction with Slack’s enhanced functionality and user experience.

  • Faster Process Turnaround
    Improved response times for key business processes, from approvals to reporting.

  • Cultural Shift Toward Efficiency
    By centralizing tools and enabling asynchronous communication, Bryd helped embed a culture of efficiency and clarity across January Capital’s teams.

Conclusion

January Capital’s collaboration with Bryd illustrates the power of tailored technology solutions in driving operational excellence. By transforming Slack into a comprehensive workflow platform, Bryd enabled January Capital to scale effectively, improve decision-making, and foster a more engaged, collaborative team.

The Challenge

As January Capital grew, so did the complexity of its workflows and operations. The team faced several key challenges:

Underutilized Slack Capabilities: Slack was primarily used for messaging, with advanced features left
unexplored.

Fragmented Workflow Management: Critical processes like approvals, reporting, and employee onboarding were scattered across various tools and informal methods.

Asynchronous Communication Struggles: Operating across different time zones created inefficiencies, with context often lost in real-time interactions.

Lack of Standardization: Decision-making and operational processes were inconsistent, impacting productivity and visibility.To address these inefficiencies and drive sustainable operational improvements, January Capital engaged Bryd for a comprehensive Slack transformation.

The Solution: Transforming Slack into a Workflow Hub


1. Centralized Workflows:
Integrated tools like Notion, Google Calendar, and Google Docs into Slack, simplifying operations and eliminating fragmented communication.

2. Custom Automations: Designed workflows for key processes:
Approvals & Payments: Automated signatures and approvals.
Employee Onboarding: Standardized onboarding for consistency.
Hazard Reporting: Enabled real-time issue reporting.
Business Intelligence: Streamlined data collation for better decisions.

3. Asynchronous Collaboration: Introduced workflows to maintain context across time zones, boosting productivity for a global team.

4. Leadership Training: Conducted sessions to promote adoption and highlight Slack’s potential, driving organizational change.

Results and Impact

Through Bryd’s innovative solutions, January Capital experienced transformative improvements across their organization.

  • Quantitative Impact: 45% Increase in Public Channel usage, fostering greater team collaboration. 90% Employee Satisfaction with Slack’s enhanced functionality and user experience.

  • Faster Process Turnaround: Improved response times for key business processes, from approvals to reporting.

  • Cultural Shift Toward Efficiency: By centralizing tools and enabling asynchronous communication, Bryd helped embed a culture of efficiency and clarity across January Capital’s teams.

Looking Ahead: Sustaining Momentum with Bryd

The success of this partnership has laid the groundwork for future initiatives, including:

Ongoing Workflow Optimization: Continuously monitoring and refining existing workflows to meet evolving business needs.

Expanding Third-Party Integrations: Exploring new integrations to further enhance operational capabilities.

Employee Training and Development: Ensuring employees remain equipped to leverage Slack’s latest features.

Conclusion

January Capital’s collaboration with Bryd illustrates the power of tailored technology solutions in driving operational excellence. By transforming Slack into a comprehensive workflow platform, Bryd enabled January Capital to scale effectively, improve decision-making, and foster a more engaged, collaborative team.